Many super funds are investing heavily in data profiling and predictive analytics solutions which promise to unlock a tidal wave of insights, often geared toward improving “member engagement”. Indeed, the term “actionable insights” has been dropped countless times across the latest financial services conferences.
But mostly, these analytics solutions are just providing more data — not insights – and it is no wonder.
Read MoreThe 2018-19 Commonwealth Budget contains more than meets the eye when it comes to the superannuation and pensions system. Before looking at what was announced, it is worth briefly reflecting on a few anticipated announcements which were not included.
Read MoreAfter a busy few years of regulatory change, the 2018-19 Commonwealth budget is shaping up to continue the trend as yet another important policy intersection for the Australian superannuation and pensions system.
Read MoreThe Australian Financial Complaints Authority will replace the Superannuation Complaints Tribunal; the Financial Ombudsman Service (FOS); and the Credit and Investments Ombudsman (CIO), no later than 1 November 2018.
Read MoreInvestment performance might ebb and flow like the tide, but fees are as certain as death and taxes. This truth – enabled by advances in data processing – has underpinned the rise of cheaper ways of investing over the past decade.
Read MoreThe superannuation industry should prepare for an “open super” regime in the next few years, in light of current moves towards “open data” and “open banking” and the fundamental shift in the balance of power in the information economy, says Jonathan Steffanoni, principal consultant – legal and risk at QMV.
Read MoreThe underlying truth of ASFA 2017 was that if your data quality is not there, there is nothing a superannuation fund, insurer, bank or any company can do with any degree of success or comfort that it is fail proof (be that decision making, innovation, transformation or just good governance).
Read MoreA continued regulatory focus on member outcomes will dominate the superannuation industry in 2018 and contribute to the continued consolidation of funds, says Mr Jonathan Steffanoni, Principal Consultant, Legal & Risk, QMV.
Read MoreI really enjoyed the opportunity to speak at ASFA’s Spotlight on Member Engagement Forum held this week in Sydney. My task was to discuss how trustee approaches to member engagement would be influenced by the rise of
Read More“If we had known THAT, we would have made a very different decision” – a data quality story I hear all too often when working in superannuation and wealth administration...
Read MoreThe Federal Government announced a number of significant superannuation reforms in the 2016 Federal Budget in an attempt improve the integrity...
Read MoreMany have speculated that blockchain technology will supersede the inefficiencies of superannuation administration in one glorious rebirth...
Read MoreThe soul and purpose of Australia’s superannuation system is to be laid bare. As we move towards legislating the objectives of superannuation, we ...
Read MoreThere is a risk that conferences are considered as merely an opportunity for networking, selling and socialising. However, the 2016 Association of Superannuation Funds of Australia...
Read MoreBrisbane based superannuation administrator Independent Fund Administrators & Advisors (IFAA) recently hosted their annual Trustee Director education conference. The theme for this year’s conference...
Read MoreI don’t quote him often, but I want to start with a statement made by the late Nobel Laureate Milton Friedman of the Chicago school of economics...
Read MoreMembers who have Death, Total & Permanent Disability (TPD), and Income Protection insurance as part of their superannuation often find it rather confusing...
Read MoreThe call centre of a superannuation fund is the best place to hear the biggest misunderstandings the members have about their super. Having spent many years working in member...
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