Consumer scams, identity theft and fraud have boomed during the COVID-19 pandemic prompting superannuation funds to bolster fraud prevention strategy. Upgrading from insecure pins, challenge questions and two-step code verifications is a critical security measure in the fraud prevention framework to protect member accounts from a multitude of current and imminent threats.
Read MoreThis article shares initial thoughts on what superannuation trustees should be thinking about, and what they might be able to do to best position themselves to navigate the COVID-19 pandemic (and related economic carnage) with compassion, prudence, and a sense of purpose.
Read MoreThe scale of Australia’s $2.7 trillion superannuation industry carries a gravity like attraction to the prospect of lucrative commercial gain for service providers such as administrators, investment managers, custodians, financial advisor groups, and insurers.
Read MoreThe superannuation industry should prepare for an “open super” regime in the next few years, in light of current moves towards “open data” and “open banking” and the fundamental shift in the balance of power in the information economy, says Jonathan Steffanoni, principal consultant – legal and risk at QMV.
Read MoreA continued regulatory focus on member outcomes will dominate the superannuation industry in 2018 and contribute to the continued consolidation of funds, says Mr Jonathan Steffanoni, Principal Consultant, Legal & Risk, QMV.
Read MoreThe Federal Government announced a number of significant superannuation reforms in the 2016 Federal Budget in an attempt improve the integrity...
Read MoreMembers who have Death, Total & Permanent Disability (TPD), and Income Protection insurance as part of their superannuation often find it rather confusing...
Read MoreThe call centre of a superannuation fund is the best place to hear the biggest misunderstandings the members have about their super. Having spent many years working in member...
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